With countless glass and mirror companies in the market, it can be difficult to pick which company to choose for laminated glass installations and supplies. Laminated glass is known for its durability, security, and aesthetic attributes.
However, the quality of laminated glass can vary from supplier to supplier. Therefore, you must choose a glass company carefully to ensure a well-versed decision. Keep reading to learn the factors to consider before hiring a glass supplier for laminated glass installations.
Factors to Consider Before Hiring a Glass Supplier for Laminated Glass Installations
Reputation
When you search ‘glass company near me,’ you will find many glass suppliers. However, it is important to understand that not all of them will be good. Therefore, you must conduct an in-depth search on their reputation to understand the quality of their materials and services. To do so, focus on customer reviews on the glass supplier’s website or social media pages like Facebook or Instagram. Moreover, also search for customer reviews on trusted platforms like TrustPilot.
Besides referring to online sources, ask around your circle for information on a glass supplier’s reputation. Asking your family, friends, colleagues, or neighbors about their views on the services of a glass supplier can offer valuable insight into whether they are worth hiring. When interviewing friends or family about their experience with a laminated glass supplier, ask the following questions to get the most information:
- How would you rate your experience with the glass supplier on a scale of one to ten?
- Would you hire the glass supplier again?
- How was the after-sales service of the glass supplier?
- How would you rate the quality of the laminated glass on a scale of one to ten?
- Was the supplier helpful and responsive at all stages of the purchasing process?
Customer Support
When evaluating a glass supplier, one element that can offer valuable insight into whether they are worth hiring is their customer support responsiveness. You want to consider features like whether the supplier offers customer support emails or numbers and whether the customer support operatives resolve and address your queries on time.
A glass supplier’s willingness to answer your questions and their overall attitude when dealing with customers are powerful indicators of the company’s commitment to fostering a strong bond with potential customers.
Transparency
Transparent pricing reveals whether a glass supplier is fair and trustworthy. Sometimes glass suppliers refuse to offer customers a comprehensive report of the charges. This can later lead to issues like hidden charges. Therefore, considering whether a glass supplier offers transparent pricing can help you determine their reliability and trustworthiness.
If you are looking for a trusted glass company for laminated glass supplies, we recommend contacting the professionals at Sky Building Materials. We have over 20 years of experience providing glass supplies for residential and commercial installations. At Sky Building Materials, we prioritize providing high-quality service and materials, all at reasonable and transparent pricing. Dial 972.807.9616 (Dallas) or 346.200.5046 (Houston) for more information.